history of telecoms

When I was a Lad…..

40 Years of Telecoms – Remembering When the UK was at the Forefront As someone who has nearly completed 40 years in the telecom industry, it seems appropriate to look back. Let’s see how the pace of change has increased and then ponder what changes are likely to happen in the future. No mobiles! Back […]

what will a no-deal brexit mean?

What will a No-Deal Brexit mean?

No-deal Brexit: Good or Bad? As the possibility of a no-deal Brexit deal increases what would be the impact on our telecoms if it were to happen.   Is it another instance of doom and gloom or are there any upsides. These are our thoughts on the matter… Roaming In 2017 the EU abolished all the […]

broadband plans

What does the future of UK broadband look like?

There are at last embryonic signs the Government has begun to wake up to the need to improve the countries broadband infrastructure. We should not be fooled by the claims that 95% of premises can access superfast broadband – that figure includes residential properties and drops to around 60% when only business premises are measured. […]

What does GDPR really mean for you?

Firstly GPDR stands for General Data Protection Regulation and comes into force on 25th May.  The recent stories about the use of Facebook data has brought into focus why these rules are being introduced.  The trouble is that for the smaller business they are, potentially, an admin nightmare. The key issues you need to understand […]

5G in the future

What does 5G really mean to you and I?

5G Future Reality? Last month saw Ofcom auction of part of the radio spectrum for 5G technology.  Apart from raising almost £1.4Bn for the chancellor of the Exchequer you might be saying “so what”.  But 5G has the potential to transform our daily lives but only if the UK is at the forefront. So what […]

Six ways Mobile Operators sting Businesses

Whilst it’s good news that roaming charges in Europe have fallen dramatically, there is no need to feel sorry for the mobile industry as there are plenty of little tricks that ensure it remains highly profitable at your expense. There are six ways mobile operators still sting businesses: 1) Roaming away from Europe Many countries […]

What does the Future Hold for the Mobile Operators?

It is 44 years since the world’s first mobile phone call was made on April 3, 1973, when Martin Cooper, a senior engineer at Motorola, called a rival telecommunications company and informed them he was speaking via a mobile phone. It was another 34 years before the first iPhone arrived and transformed the way we […]

Top tips for choosing the right telecoms package

As a small business, it may seem a lot easier and faster to choose a telecoms package based on price. As a business owner, you have hundreds of things to be getting on with and choosing a telecoms package is something which can be dealt with quickly. However, there is a lot more to consider […]

Are you prepared for MiFID II?

The implementation of MiFID II is approaching quickly, so it’s important that you know who is affected and how to make sure your business is compliant. The Markets in Financial Instruments Directive (MiFID) regulates firms who provide services linked to ‘financial instruments’. This includes IFAs, mortgage brokers, credit institutions, corporate finance companies, investment firms and […]

really annoy your customers

Four ways to really annoy your customers

How Easy Is it For Your Customers to Contact You Different groups of people prefer different communication methods. Yet so many companies focus on the cost to them rather than convenience for the customer. They forget that making it difficult for a customer to contact you will probably mean they contact the competition instead. For those […]

It’s been a while!

Well it has been a busy time throughout the telecoms world during the summer, with a number of decisions impacting us all.   Ofcom Bottles it Again Ofcom for a second time bottled the opportunity to separate Openreach from BT. They have said it must operate at arm’s length, as it had been found to […]

How Brexit makes calling Scotland very expensive

The EU referendum is rapidly approaching. June 23rd will be a very important day in the history of the UK, no matter which way the vote goes. In telecoms terms the most significant impact would most likely be if the UK population votes to leave the European Union. Let me explain my thoughts… Roaming On […]