Entries by Nigel Davey

What has happened in the telecoms world in 2018?

2018 has been an interesting year, with a number of big impact issues, none bigger than our first one. Here are our opinions on what has happened. GDPR This time last year, everyone was getting all in a tizz about just what they had to do. “GDPR consultants” were scaring the beejeebers out of everyone […]

2018’s Seven Deadly Telecoms Sins

What has Changed in 5 Years? Way back in 2013 we published a series of blogs about the seven deadly sins of telecoms. A lot has changed in that time, so we thought it was about time for a refresh. Sloth – Take Time to Check the Contract Before you sign any telecoms contract check […]

When I was a Lad…..

40 Years of Telecoms – Remembering When the UK was at the Forefront As someone who has nearly completed 40 years in the telecom industry, it seems appropriate to look back. Let’s see how the pace of change has increased and then ponder what changes are likely to happen in the future. No mobiles! Back […]

What will a No-Deal Brexit mean?

No-deal Brexit: Good or Bad? As the possibility of a no-deal Brexit deal increases what would be the impact on our telecoms if it were to happen.   Is it another instance of doom and gloom or are there any upsides. These are our thoughts on the matter… Roaming In 2017 the EU abolished all the […]

What does 5G really mean to you and I?

5G Future Reality? Last month saw Ofcom auction of part of the radio spectrum for 5G technology.  Apart from raising almost £1.4Bn for the chancellor of the Exchequer you might be saying “so what”.  But 5G has the potential to transform our daily lives but only if the UK is at the forefront. So what […]

Six ways Mobile Operators sting Businesses

Whilst it’s good news that roaming charges in Europe have fallen dramatically, there is no need to feel sorry for the mobile industry as there are plenty of little tricks that ensure it remains highly profitable at your expense. There are six ways mobile operators still sting businesses: 1) Roaming away from Europe Many countries […]

What does the Future Hold for the Mobile Operators?

It is 44 years since the world’s first mobile phone call was made on April 3, 1973, when Martin Cooper, a senior engineer at Motorola, called a rival telecommunications company and informed them he was speaking via a mobile phone. It was another 34 years before the first iPhone arrived and transformed the way we […]

Four ways to really annoy your customers

How Easy Is it For Your Customers to Contact You Different groups of people prefer different communication methods. Yet so many companies focus on the cost to them rather than convenience for the customer. They forget that making it difficult for a customer to contact you will probably mean they contact the competition instead. For those […]

It’s been a while!

Well it has been a busy time throughout the telecoms world during the summer, with a number of decisions impacting us all.   Ofcom Bottles it Again Ofcom for a second time bottled the opportunity to separate Openreach from BT. They have said it must operate at arm’s length, as it had been found to […]